If it’s ostensibly a company with which you do business or have bought a product, use the phone number on their Web site to initiate a call to customer service, not the one in the possibly bogus email message. What it is: If you’re browsing the web and all of a sudden you get a pop up saying that your computer is now infected, chances are it’s an online scam. An email that says you’ve already paid the bill? Check with your credit card company to confirm, not their bogus phone number.Ī common tactic for scammers is to ask you to “confirm” data: “Can you confirm your credit card number, please, so we can check if the payment completed?” But you should never share your credit card info with anyone you don’t know. In the bottom left-hand corner, you’ll see the full URL and know if they’re sending you to a real or scam website. Instead, everyone who uses the Internet, even if just for email and chats with family, needs to be more skeptical! Don’t believe anything you get via email, text message or voicemail without confirming it through a known channel. Here are a few examples of online scams and how to stay. ![]() ![]() ![]() Credit card number? Address? Mother’s maiden name “for security purposes”? Even sometimes account passwords if they’re particularly convincing. Scams are especially common on the Internet, where new technologies and anonymity can help fool you. Those are a direct line to scammers in India, Eastern Europe, or elsewhere and they will connect you with someone who is trained to extract as much information as they can from you. Worse are those email messages that say you’ve already paid an amount like $495.99 for a year’s subscription to Norton or McAfee, offering up a phone number to call if there’s an issue or problem. Since people aren’t always sure what software they have on their Mac or PC, too many will be confused by these invoices and pay since they don’t want to be vulnerable to malware. How can I stop getting these bills? Dave TaylorĪ: As a general rule, any email you get that indicates you need to call, log in, or otherwise pay an outstanding bill for a product or service you don’t use is a scam. I tell them that I already paid but they either just send me another bill or the email bounces. Let us know if you get ones like this or any other variations.Q: I am confused why I keep getting bills in my email for McAfee and Norton antivirus software. The pretence was that they wanted to generate a 9-digit cancellation code for my account. Sometimes you may receive mails from scammers claiming that it is from Norton. When I called, they asked me if I wanted to keep the service and then tried to get me to download Any Desk software onto my phone so that they could connect and compromise my phone. According to a statement on Norton’s website, the company is aware of this phishing scam. The phone number that they used was 08 81218410 Here is what the fake invoice looked like ![]() Your visa card linked with your Norton account has been auto-debited for AU$499.00 and your annual subscription has been auto-renewed successfully. This is an invoice for your recent purchase. If you get an email claiming to be from Geek Squad or anyone else (Ive seen numerous similar scams for fake antivirus renewals from Norton and others). Thank you for subscribing Norton360 through us. The text in the fake invoice went like this Instead of the regular phone call, the scammer sent through what looked like an invoice and invited me to call if we would like to cancel the service. Should users wish to cancel the subscription or think that this is an unauthorized transaction - they can contact the billing department and receive a refund. The amount will be deducted within 24 hours. We get lots of scam emails, but this one was a bit different, so I thought I would write about it here. The scam emails state that recipients will be billed 349.99 USD for the renewal of their Norton subscription.
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